Shipping Policy
Most items will ship within 2 to 15 business days. Holiday or seasonal items, large orders, custom items, special orders and out of stock items may take longer. Shipping by Freight LTL Carrier. To estimate transit time, you first need to determine the origin zip code by identifying which warehouse your item will ship from. If you live in the western United States, your item will ship from the west coast facility and you will use origin zip code 92316. If you live in the eastern United States, your item will ship from the east coast facility and you will use origin zip code 01373. Click on link for transit time. http://www.newpenn.com/npweb/transit.txt/input

FREE GROUND SHIPPING
Return Policy
Merchandise refused for any reason requires written return authorization from Kids Bedroom Furniture Depot prior to being returned.
Products refused for damage noted at the time of delivery and marked on the bill of lading will be replaced free of charge along with the freight costs associated with sending the replacement.
Concealed damage noted after delivery (not marked on the bill of lading) will be replaced free of charge, but the freight costs associated with sending the replacement item will be charged.
Cancellation Policy
Once an order is issued it is extremely difficult for us to cancel the shipment process.
Orders that are cancelled less than 24 hours prior to shipment will incur outbound and inbound freight charges. Returned product will be refunded less freight charges.
You must request written confirmation of order cancellations that have been confirmed by staff in our office at the time the order is cancelled. This will prevent errors from occurring and charges from being incurred.

Damaged Goods Policy
See Return Policy